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Privacy Policy

Read our privacy policy to understand how we collect, use, and protect your personal information when using our moving services.

This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or use our moving services. We are committed to protecting your privacy and ensuring transparency in how your information is handled. This policy outlines what information we collect, how it is used, and your rights regarding your personal data.

By using our website or services, you agree to the terms described in this Privacy Policy.

Information We Collect

We may collect personal and non-personal information to provide and improve our services.

Personal Information

Personal information is collected when you contact us, request a quote, or use our services. This may include:

  • Full name
  • Phone number
  • Email address
  • Service addresses (pickup and delivery locations)
  • Move details and service requirements

This information is necessary to communicate with you and coordinate moving services.

Non-Personal Information

We may also collect general technical information automatically when you visit our website, such as:

  • Browser type
  • Device type
  • IP address
  • Pages visited
  • Date and time of access

This information helps us improve website performance and user experience.

How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Providing moving estimates and services
  • Responding to inquiries and customer requests
  • Scheduling and coordinating relocations
  • Improving website functionality and service quality
  • Communicating service updates or important information
  • Maintaining internal business records

We use your information only for purposes directly related to our services.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include:

  • Secure data storage systems
  • Restricted access to personal information
  • Administrative and technical safeguards
  • Regular monitoring of website security

While we implement appropriate safeguards, no online system can guarantee absolute security.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your information may only be shared in limited situations, such as:

  • When necessary to provide requested services
  • When required by law or legal process
  • When necessary to protect our legal rights or business operations

Any information shared is limited to what is necessary for service delivery.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience. Cookies help us:

  • Understand website usage
  • Improve website performance
  • Provide a better browsing experience

You can choose to disable cookies through your browser settings, although this may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations

Once information is no longer required, it is securely removed or stored according to applicable standards.

Your Privacy Rights

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request removal of your personal data where applicable
  • Ask questions about how your information is used

To exercise these rights, you may contact us directly.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is identified, it will be removed promptly.

Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page to reflect updates in our practices or legal requirements.

Continued use of our website or services after updates indicates acceptance of the revised policy.

Consent to This Policy

By using our website or requesting our services, you consent to the collection and use of information as described in this Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us. We are committed to maintaining transparency and protecting your privacy.

Get Free quote (919) 588-2009